As the Manager of Knowledge Management, your primary purpose is to accelerate learning and impact across development at Teach For America by identifying, codifying, sharing and maintaining critical knowledge and learnings taking place across the development network. This work empowers over 250 development professionals to efficiently and effectively raise the funds necessary to fuel our work. Your role will focus on support for the national Development teams, including supporting the Foundations, Corporate Partnerships and Individual Giving teams through the identification, codification, delivery and maintenance of knowledge specific to their work. To achieve this purpose, you will build and manage a network of key relationships as well as knowledge management platforms and communications mechanisms.
The ideal candidate will have strong skills in relationship building that can adapt to the unique needs of a diverse set of individuals and teams. The ideal candidate will also have strong skills and experience in project initiation and management including proposing projects to improve our work, setting goals, meeting deadlines and managing others toward shared outcomes. For example, the creation of a suite of resources aimed at building knowledge around corporate fundraising strategy. The Manager will need the ability to synthesize a vast and complex set of information into clear, codified knowledge that can be easily understood by a diverse audience. The Manager will report to the Managing Director of Knowledge Management.
- Manage a portfolio of relationships within the Development team and Program teams across the organization in order to surface knowledge from and deliver knowledge to partners.
- Build and maintain a system for storing and organizing critical fundraising resources like recent proposals, donor reports, meeting prep notes, etc.
- Manage the knowledge management platforms and channels specifically used by the national team including a weekly team newsletter, onboarding and off-boarding institutional knowledge transfer, Box file systems, etc for the national Development team.
- Curate and create codified knowledge resources that can be easily shared such as one pager guides, training presentations, templates, examples and case studies.
- Collaborate with the team on shared strategies such as Peer Learning and other internal engagements.
- Collaborate with the two Directors, Knowledge Management on the broad Communication and Knowledge Hub strategies to ensure that all KM initiatives are complementary and comprehensive.
- Support special projects, such as in-person learning events, as needed.
- 3-5 years of work experience
- Previous experience on TFA staff, in Development and/or in Knowledge Management a plus
Work Demands.
- Ability to travel to in-person meetings in various US cities 1-2 times per quarter
Skills
- Strong written and verbal communication skills.
- Strong planning and operational skills