Teach For America is seeking a manager of regional team operations to provide administrative, logistics, and project management support for the Southwest Ohio team so that it can have a broader, more efficient, and more profound impact in the lives of corps members, alumni, and kids in the region. This role has three sets of responsibilities. First, it provides general support capacity to the team through behind-the-scenes administrative support (e.g., event planning, communications, management of office intern program). Second, it oversees the entire matriculation process for new corps members (e.g., confirmation campaign, onboarding scope and sequence, communication, tracking, Americorps enrollment and compliance). Third, it provides office manager support for the region (e.g., design and improvements of our physical work space, supplies and equipment, budget tracking).
This position provides an unparalleled opportunity for individuals with strong organizational and customer service skills to influence the impact that Teach For America is having in our community. By ensuring that our team has the administrative and logistical support that it needs, by ensuring that our incoming corps members arrive ready and inspired to make a difference for kids, and by ensuring that our physical office space is a welcoming, inclusive, and productive space, this individual touches the experience of every staff member and every corps member in our region. The right person for this role loves making a difference by being behind the scenes, being involved in many different work streams, and juggling many different competing priorities in a clear, organized, effective way.
Team support (50%)
- Event planning and support
- E-mail and other digital communications to staff members and key constituents
- Planning and execution of special projects as needed by members of the regional leadership team
Matriculation (25%)
- Plan and execute region-wide confirmation campaigns designed to encourage admitted candidates to accept their offer with Teach For America
- Plan and execute onboarding process for confirmed candidates
- Manage Americorps enrollment, exiting, and compliance
Office management (15%)
- Design, monitor, and improve office systems
- Serve as regional budget tracker for all non-payroll spending
Other Team-Wide Commitments (10%)
- Participate in the selection of next year’s teaching corps
- Attend and support monthly Saturday All Corps Conferences (i.e., corps member professional development events)
- Participate in cross-functional team-wide initiatives that align with our regional priorities and strategies (e.g., staff meetings, diversity / equity / inclusiveness programming)
- Exceptional personal organization and project management skills; keen attention to detail
- Exceptional customer-service orientation
- Ability to (and joy in) working in many different bodies of work simultaneously; must love learning new things and doing so quickly
- Derives personal satisfaction from being the person behind-the-scenes
- Exceptional planning, analysis, and project management skills, with a keen attention to detail
- Highly efficient with the ability to manage a significant volume of communication (from alumni, from schools, from incoming corps members)
- Strong communication skills, including written communications
- Demonstrates deep commitment to Teach For America’s mission, core values, and our commitment to diversity and inclusiveness while acting as a cultural leader.
- Demonstrated ownership over personal learning and growth with evidence of strong receptiveness to and implementation of feedback.
- Knowledge of Microsoft Outlook, Word, Excel, and PowerPoint
Experience
- Experience as a Teach For America corps member preferred but not required
- Minimum of two years of professional experience
Work Demands
- Willingness to work some weekends and evenings.
- Ability to travel efficiently across the region and state
- Ability to travel to national conferences or trainings 2-5 times per year.