Membership/Marketing Director (Coordinator)

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YMCA of the USA
Auburn, IN, USA
Full-time
  • Works with COO/CEO in developing yearly objectives and a plan for the marketing and communications area. Monitors and facilitates this plan.
  • Develops, produces and distributes program information necessary to promote assigned programs, in accordance with membership and marketing plans and brand compliant.
  • Establishes contacts with media representatives and writes and submits press releases on a regular basis.
  • Maintain YMCA’s website, Y-TV loop, LED Signage, Facebook page and all social media outlets.
  • Creates member on-boarding process including tour training and step- by-step follow-up through staff interactions and Daxko Engage software.
  • Recruits, hires, trains, develops, schedules and directs personnel and volunteers as needed. Reviews and evaluates staff performance. Works with Member Services Supervisor to develops strategies to motivate staff and achieve goals.
  • Ensures proper implementation of front desk procedures. Reviews and updates desk procedures and communicates changes to staff. Coordinates with the Membership Manager as necessary on financial transactions and Daxko issues.
  • Implements membership strategies that support recruitment of new members and retention of existing members. Creates a member-focused culture and models relationship-building skills (including Listen First) in all interactions. Fosters a climate of innovation and resolves problems to ensure member satisfaction.
  • Responsible for all concessions ordering and inventory monitoring.
  • Participates in staff meetings and/or related meetings.
  • Any other duties seemed deemed by the CEO/COO
Areas of Responsibility: 
  • Reports directly to COO and works with the CEO as needed.
  • Works closely with Membership Manager with Daxko.
  • Works closely with all program directors / coordinators to develop marketing for every program including sports leagues, fitness programs, aquatics, childcare and others.
Skills/Experience: 
  • High proficiency / experience in technology and social media.
  • Previous professional experience in membership, marketing and/or sales preferred.
  • Excellent personal computer skills and experience with standard business software.
  • Must have good interpersonal, public relations and communications skills, including the ability to make
  • presentations and handle media inquiries.
  • Must have 3-5 years supervision experience.
Compensation/Benefits: 

Salary: $35,000.00 - $45,000.00

How to Apply: 

http://www.ymca.net/career-opportunities/national-details.html?id=26888&...

Job Function: 
Membership Programs

Organization Info

YMCA of the USA

Overview
Headquarters: 
Chicago, IL, United States
Website: 
ymca.org
Annual Budget : 
$100-500M
Founded: 
1983
About Us
Areas of Focus: 
Community Service / Capacity Building / Volunteerism
Youth / Children
Recreation / Sports
Mission: 

The YMCA mission is: To put Christian principles into practice through programs that build healthy spirit, mind and body for all. YMCA of the USA (Y-USA) is the national resource office for the Y, one of the nation's leading nonprofits strengthening communities through youth development, healthy living and social responsibility. Across the U.S., 2,700 Ys engage 22 million men, women and children – of all ages, incomes and backgrounds – to nurture the potential of children and teens, improve the nation's health and well-being and provide opportunities to give back and support neighbors. Anchored in more than 10,000 communities, the Y has the longstanding relationships and physical presence needed not just to promise, but also to deliver, lasting personal and social change.

Programs: 
  1. YOUTH DEVELOPMENT: Nurturing the potential of children and teens
  2. HEALTHY LIVING: Improving the nation’s health and well-being
  3. SOCIAL RESPONSIBILITY: Giving back and providing support to neighbors

Listing Stats

Post Date: 
Jun 9 2018
Active Until: 
Jul 9 2018
Hiring Organization: 
YMCA of the USA
industry: 
Nonprofit