Advanced Membership Director

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YMCA of the USA
Conshohocken, PA, USA
Full-time

The Advanced Membership Director is expected to oversee and manage membership operations and personnel for delivering effective member services; knowledge of and demonstrated proficiency programs/activities in: recruiting, training, and scheduling staff; staff development; budget development and adherence; membership promotion; membership retention; maintaining strong positive relationships with community partners and corporations; development of new for YMCA members.

Areas of Responsibility: 
  • Recruit, train, schedule, supervise, develop and track certifications of staff to deliver high quality programs and services that respond to member needs.
  • Manage the daily operations and personnel of assigned department.
  • Ensure adherence to association membership quality standards.  Ensure staff training and development is continuous. Ensure delivery of high quality services that exceed member expectations.
  • Oversee the development and implementation of membership improvement plans, membership committees and retention strategies.
  • Develop and implement community outreach to serve more membership in the community.  Cultivate relationships with community groups which should include:  Community Partners, Corporate Partners, Special Target Populations, Service Organizations, etc.
  • Establish achievable monthly member’s goals and projections for branch membership growth utilizing sales and retention strategies. Monitor member feedback to assess membership service effectiveness.
  • Seek additional funding sources through successful new member acquisition strategies that fit the non-profit nature of the Y.
Educational Background: 
College degree in relate field required. A minimum of 3-5 years’ experience as YMCA Membership Director or equivalent experience.
Skills/Experience: 
  • Experience in advance sales/retention strategies related to YMCA or other retail experience.
  • Previous experience with hiring, training and supervising staff teams.
  • Responsible for developing membership campaigns, tour activities, and branch secret shopper results.
  • Excellent leadership, communication, organizational and management skills required.
Compensation/Benefits: 

Salary: $34,200.00 - $47,400.00

How to Apply: 

http://www.ymca.net/career-opportunities/national-details.html?id=26909&...

Job Function: 
Membership Programs

Organization Info

YMCA of the USA

Overview
Headquarters: 
Chicago, IL, United States
Website: 
ymca.org
Annual Budget : 
$100-500M
Founded: 
1983
About Us
Areas of Focus: 
Community Service / Capacity Building / Volunteerism
Youth / Children
Recreation / Sports
Mission: 

The YMCA mission is: To put Christian principles into practice through programs that build healthy spirit, mind and body for all. YMCA of the USA (Y-USA) is the national resource office for the Y, one of the nation's leading nonprofits strengthening communities through youth development, healthy living and social responsibility. Across the U.S., 2,700 Ys engage 22 million men, women and children – of all ages, incomes and backgrounds – to nurture the potential of children and teens, improve the nation's health and well-being and provide opportunities to give back and support neighbors. Anchored in more than 10,000 communities, the Y has the longstanding relationships and physical presence needed not just to promise, but also to deliver, lasting personal and social change.

Programs: 
  1. YOUTH DEVELOPMENT: Nurturing the potential of children and teens
  2. HEALTHY LIVING: Improving the nation’s health and well-being
  3. SOCIAL RESPONSIBILITY: Giving back and providing support to neighbors

Listing Stats

Post Date: 
Jun 7 2018
Active Until: 
Jul 7 2018
Hiring Organization: 
YMCA of the USA
industry: 
Nonprofit