We are looking for a Manager, Constituent Data Management to drive region-wide alignment around cross-functional data by playing a pivotal role in shaping the reporting on top-line data for all critical outcomes in our program continuum (onboarding, corps members experience, alumni experience, and community partners). In this role, you will influence how and when regional teams interact with data on our most fundamental measures of success by leveraging your abilities to collect and manipulate data, conduct robust analysis, visualize data in innovative ways, and to design and evolve the tools, systems, and feedback channels needed to do so most effectively. This position is a unique opportunity for an individual with exceptional data analytics and visualization skills as well as strong communication and relationship building skills. The ideal candidate will also have a track record of exercising strong judgment and operating independently in complex situations. The Manager, Constituent Data Management will report directly to the Managing Director, Alumni Experience Design.
Cross functional Data Collaboration & Planning (20%)
- Work closely with the Experience Design Team and cross-functional team leads to refine and implement our regional reporting strategy
- Lead and execute other cross-functional data and reporting projects as needed, setting the vision and direction and developing project goals, timelines, and measures of success
- Develop and maintain highly collaborative working relationships across all functional teams to build the network and knowledge base necessary for this body of work
Data Analysis & Reporting (65%)
- Clean, structure and analyze cross-functional data for purposes of reporting, analytics and visualizations
- Design and produce reports that: summarize a cross-section of top-line data on fundamental measures of organizational success; present information in a way that maximizes insight and action for end users; and leverage sophisticated technical approaches to enable dramatically enhanced team productivity
- Develop and utilize vibrant feedback channels to enhance and support these reports
- Participate in the evolution of the core data analytics tools of the region, with a particular focus on those that enhance automation for the purposes of reporting (TFACT, Program Tracker, etc.)
Regional Responsibilities (15%)
- Participate in region- and organization-wide initiatives and events such as corps member selection, staff learning and development days, new corps member confirmation, and other events
- 2-3 years of experience organizing and managing robust data, conducting analysis, and displaying information in insightful ways (can include classroom positions)
- Distinctive impact/progression of increasing responsibility in previous work
- Teach For America staff/alumni preferred but not required
- Los Angeles experience preferred
Skills
- Experience using statistical software packages to clean, aggregate and analyze data to extract meaning and insights
- Fluency with sophisticated data visualization tools (e.g., Tableau, Microsoft Power BI or SAS Analytics) to provide complex information in approachable, digestible bites
- Advanced data reporting skills using Excel and strong proficiency using Powerpoint to present complex information to a range of stakeholders
- Demonstrated cultural competence, critical consciousness, and ability to work across lines of difference
- Ability to envision, plan and project-manage multiple complex, collaborative projects simultaneously, leveraging available resources to achieve impeccable follow-through on execution
- Deep critical thinking and problem solving skills, driven by clear, rigorous logic
- Ability to both lead in a dynamic environment and be a team player who contributes effectively to the work of others
- Deeply invested in and inspired by Teach For America’s core values and understands that the work that we do has an extraordinary impact on teachers and children
Work Demands
- Ability to travel to event locations around the Los Angeles region
- Some weekend and evening work required