Wounded Warrior Project’s (WWP) Senior National Service Officer will manage all VA (Department of Veterans Affairs) claims obtained in the field.
Areas of Responsibility:
- Provide representation to veterans/families before the VA
- Work within DOD, VBA, and VHA offices to ensure timely and professional care of warriors
- Develop and maintain relationships with related health care and social service providers
- Remain current with all VA and DOD laws, and regulations, and benefits
- Plan, organize, and conduct benefit educational seminars
- Maintain and update WWP intranet electronic tracking systems
- Develop community support and to speak on behalf of WWP
- Assist in all grassroots efforts and support specific campaigns as needed
- Develop relationships that will foster and engage warriors and caregivers with WWP programs
- Maintain yearly VA laws and regulations certification
- Other related duties as assigned
Educational Background:
High School Diploma or GED required, Bachelor’s Degree preferred
Skills/Experience:
Knowledge, Skills & Abilities
- Extensive knowledge and experience involving all DOD programs and VA laws and regulations
- Excellent organizational, written, and communication skills
- Self-motivated, positive, outgoing, personable, and able to relate well with diverse populations and age groups
- Ability to timely complete required assignments
- Ability to take initiative, multi-task, and work well under pressure
- Effectively manage multiple priorities with a strong attention to detail in a fast-paced environment
- Organized, diligent, and able to troubleshoot, problem-solve and prioritize
- Strong organizational and time management skills with a highly developed attention to detail
- High level of proficiency in the use of Microsoft Office programs
Experience Requirements
- Minimum of five (5) years of experience as a veterans benefits advocate required
- In lieu of advocate experience, Juris Doctorate will be considered
Other Requirements
- If this position is deignated as "field" the field teammate must have high-speed internet connectivity for his or her remote work space, with download and upload speeds of at least three megabits per second (3mbps).
Job Function:
Organization Info
Listing Stats
Post Date:
Sep 4 2017
Active Until:
Oct 4 2017
Hiring Organization:
Wounded Warrior Project, Inc.
industry:
Nonprofit