The Programmer and Business Analyst is an independent strategic-thinker dedicated to continuous improvement in tackling TNC’s complex business questions and data challenges. S/he coordinates internal client relationships and manages analysis and reporting projects of varying size for multiple TNC business areas with the objective of measuring program progress and efficiency.
The Programmer and Business Analyst is a contributing member of TNC’s Business Information and Analytics team (BIA), which provides timely, accurate and strategic business reporting and analysis for all levels of TNC’s organization. S/he supports multiple internal clients from all aspects of TNC’s business to define and measure key performance indicators and to answer strategic business questions using accepted methodologies. S/he creates analyses and reports using TNC’s CRM database and data warehouse, and other sources as necessary, and translates business data into digestible information, identifies trends and insights, and suggests high-impact analyses or directional guidance, as appropriate. The Programmer and Business Analyst is responsible for designing, coding and documenting reports and queries, with a high level of coordination with other BIA team members and clients across the organization. S/he manages stakeholder activities and expectations, and ensures analyses and reports are accurate and delivered in a timely manner. S/he performs ongoing risk analysis on projects and conducts effective issue resolution, or escalates as appropriate.
RESPONSIBILITIES AND SCOPE
- Proactively identifies and innovatively solves challenges with a client’s information needs in reporting or analysis, including engaging other TNC staff as needed.
- Collaborates effectively with internal clients with varying degrees of technical knowledge to define and document clear business requirements and translates those requirements into effective, user-friendly dashboards or reports.
- Acts independently among multiple concurrent projects and does not supervise staff but coordinates client or peer work.
- Analyzes and implements end-user requirements for reporting and analysis projects of varying complexity.
- Acquires, maintains, expands, and conveys knowledge of TNC related business processes and relevant technologies and may serve as a mentor to other team members.
- Infrequent travel and overtime work.
MINIMUM QUALIFICATIONS
- At least two years of progressive experience in an IT field or equivalent combination.
- Experience with one or more of the following disciplines: SQL, SAS, or R.
- Experience with one or more of the following disciplines: Power BI, Tableau or similar BI tool.
- Experience with full life-cycle of technology development and best practices.
DESIRED QUALIFICATIONS
- Experience designing and building reports, including data visualizations
- Critical thinker with demonstrated collaborative problem-solving skills. Results driven.
- Proven ability to adapt to shifting priorities and timelines in a fast-paced environment
- Familiarity with data warehouses or relational database models
- Understanding of project management concepts
- Demonstrated dedication to development of customer-centric standards and solutions
- Proficiency with MS Excel (functions, pivots, macros, etc.).
The Nature Conservancy offers competitive compensation, 401k or savings-plan matching for eligible employees, excellent benefits, flexible work policies and a collaborative work environment. We also provide professional development opportunities and promote from within. As a result, you will find a culture that supports and inspires conservation achievement and personal development, both within the workplace and beyond.