Membership Director

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YMCA of the USA
Williamsport, PA, United States
Full-time

The Membership Director is responsible for the administration and supervision of the Welcome Center team. This leader ensures all membership inquiries (phone, email, in person) are handled, trains and oversees all associates who handle membership inquiries, and establishes and leads a culture of excellent member service throughout the branch.

Areas of Responsibility: 
  • Develops and directs high quality member engagement strategies and programs which support branch and Association goals, and strategies. Endures the execution of the association membership marketing plan to include social media.
  • Lead member involvement and relationship building strategies to increase participation, enrollment, and volunteerism.
  • Acts as the Assistant Campaign Director and directs the community gifts phase of the annual campaign.
  • Develops, maintains and prepares reports for staff, committees and the Branch Board.
  • Coordinates strategies for Member Engagement, Member Retention.
  • Staff Development: Hire, supervise, train and evaluate staff teams.
  • Financial Development:  Provide leadership to staff and volunteers in the YMCAs Annual Campaign.  Assist with all other fundraising activities and goals.
  • Risk Management:  Ensure the safety of members and staff.  Report any areas needing attention immediately to proper department.
  • Schedule:  Ability to work evenings as needed to best serve the membership and lead programming. 
Educational Background: 
A successful person will have a Bachelor’s Degree from an accredited college or university.
Skills/Experience: 
  • Experience in management with direct supervision of multiple levels of a diversified workforce.
  • Experience developing staff, fund raising, program planning and innovation, budget development and management of fiscal control systems.
  • Must demonstrate excellent written and verbal communication skills and personal values consistent with the YMCA mission.
  • Proven customer service, sales and marketing experience preferably in a membership setting.
  • Proven track record with selling a product or service and meeting or exceeding sales goals.
  • Able to establish and maintain collaborations with community organizations.
  • Ability to problem solve and demonstrate sound judgment.
How to Apply: 

http://www.ymca.net/career-opportunities/national-details.html?id=20623&...

Job Function: 
Membership Programs

Organization Info

YMCA of the USA

Overview
Headquarters: 
Chicago, IL, United States
Website: 
ymca.org
Annual Budget : 
$100-500M
Founded: 
1983
About Us
Areas of Focus: 
Community Service / Capacity Building / Volunteerism
Youth / Children
Recreation / Sports
Mission: 

The YMCA mission is: To put Christian principles into practice through programs that build healthy spirit, mind and body for all. YMCA of the USA (Y-USA) is the national resource office for the Y, one of the nation's leading nonprofits strengthening communities through youth development, healthy living and social responsibility. Across the U.S., 2,700 Ys engage 22 million men, women and children – of all ages, incomes and backgrounds – to nurture the potential of children and teens, improve the nation's health and well-being and provide opportunities to give back and support neighbors. Anchored in more than 10,000 communities, the Y has the longstanding relationships and physical presence needed not just to promise, but also to deliver, lasting personal and social change.

Programs: 
  1. YOUTH DEVELOPMENT: Nurturing the potential of children and teens
  2. HEALTHY LIVING: Improving the nation’s health and well-being
  3. SOCIAL RESPONSIBILITY: Giving back and providing support to neighbors

Listing Stats

Post Date: 
Jan 31 2018
Active Until: 
Mar 3 2018
Hiring Organization: 
YMCA of the USA
industry: 
Nonprofit