The Strategic Services Project Manager provides project management and day-to-day support with programmatic planning and communication efforts within Operations, Strategy and Analysis. He/she supports the work of Strategic Services and internal partners through coordination, planning and implementation. Ensures progress on achieving project deliverables. Helps plan for program successes based on intended outcomes, recommends and helps to implement course corrections if needed, and provides effective project assistance to the team to help achieve shared outcome objectives. Is client-focused and able to advocate and negotiate on behalf of OSA across operational and administrative offices, with external parties, and across topics of primary concern to AARP. Applicant must have superior organizational, analytical, project management, and communication skills.
- Provides day-to-day project management, programmatic and ad hoc communications support for the Strategic Services team
- Works with team to achieve intended results; ensures that successes and needs are appropriately communicated so that outcomes can be fully and successfully managed
- Develops and coordinates detailed, multifaceted work plans to support special projects and initiatives; helps manage projects to advance the goals and priorities of Strategic Services
- Analyzes, evaluates and synthesizes information to inform projects and drive outcomes
- Demonstrates project management skills by prioritizing and delivering projects/deliverables across the Group and Enterprise to a variety of internal clients
- Develops and executes strategic communications plans for departments within CSN
- Demonstrates innovative thinking and approaches to projects to meet or exceed client expectations
- Assists with the planning and execution of large scale meeting planning (i.e., registration, logistics, on-site assistance)
- Cultivates and maintains relationships with functional areas throughout AARP and CSN (i.e., SCE, HR, etc.)
- Works collaboratively with staff at all levels to provide optimal customer service to clients and to meet or exceed Dashboard goals
- Demonstrates strong coordination, communication and process management skills
- Demonstrates AARP’s organizational character attributes in all interactions
In order to be effective, the candidate must possess a multitude of analytical, communication and interpersonal skills. A considerable amount of drive and understanding of information is necessary to excel. The candidate will exercise a significant degree of collaboration working across the Group. The ability to exercise influence and negotiation to reconcile and promote diverse business interests is a requirement. Additionally, this role requires strategic thinking, tremendous focus and discipline, and a creative, innovative approach.
Bachelor’s degree (advanced degree preferred) in communications, business administration, project management, planning or other field directly related to the duties of this position; 5+ years of substantive experience in positions developing and implementing high impact programs; or a mix of education and experience relevant to work in a particular field of expertise.
- Proven ability to quickly understand and interpret strategic issues and directions.
- Ability to collect and analyze information and to write and speak clearly and persuasively.
- Excellent interpersonal skills to work collaboratively with a variety of personalities and styles.
- Ability to communicate with all levels of management. Demonstrated diplomatic, networking, and delegation skills.
- Exceptional interpersonal and communications skills and demonstrated ability to build coalitions, design, implement and adjust strategic plans, exercise a high degree of judgment, and work effectively with people at all levels.
- Ability to manage and produce large scale meetings and events including video and remote participation.
AARP offers competitive benefits with a 401K, 100% company funded pension plan, health, dental, vision and life insurance, STD/LTD, paid vacation and sick, and other benefits.