FHI 360’s Crisis Response Team (CRT) is seeking a Crisis Response Coordinator to lead an integrated humanitarian health, WASH, and nutrition program based in Aden, Southern Yemen. The Crisis Response Coordinator leads FHI 360’s humanitarian response activities at the field level, providing leadership to ensure rapid, scale-able and high-quality responses. He/she serves as the lead senior representative in the field whose primary responsibilities are to manage and support all project related activities, while ensuring that internationally accepted practices of care and treatment are followed.
- Oversee the on-site humanitarian response, including management of programs, personnel, logistics, security, fundraising, external representation, and transition planning
- Manage and mentor field staff, including WASH and health and nutrition technical leads, HR, logistics, grants and administration, finance, monitoring and evaluation, and others at the field level to create a strong foundation for emergency programming
- Lead, oversee, and coordinate field assessments of emergency needs and develop a response strategy in collaboration with host country government, the UN system, other humanitarian organizations and the CRT, as well as with Regional and Country management teams, as appropriate
- Design, develop, resource (people and funds), and implement emergency response programs that meet the near and longer-term program needs objectives of an affected community
- Oversee quality and consistency of programs through on-site monitoring to ensure and enhance program effectiveness and quality
- Advocate with and/or advise peer agencies, local governments, donors and other stakeholders to influence responses to promote delivery of inclusive and high-quality humanitarian services
- Oversee and ensure compliance with FHI 360 policies, procedures, and practices throughout the program; recommend country or emergency specific policy/procedures, as required
- Coordinate with country office (if applicable) and Headquarters (HQ) to troubleshoot any issues; make recommendations for corrective actions
- Conduct analysis of program implementation to identify areas for improvement and propose appropriate technical strategy and guidelines
- Provides leadership and team building
- Demonstrated ability to influence peer agencies and local government and community leaders to work effectively towards a common and agreed upon result
- Demonstrated ability to evaluate and implement best practices and processes affecting multiple technical specialties to achieve rapid, consistent, and high-quality outcomes
- Knowledge and application of Core Humanitarian Standards (CHS), Sphere standards, and Red Cross/NGO Code of Conduct
- Possess sensitivity to cultural diversity and understanding of the political, contextual, and ethical issues in assigned areas
- Articulate and professional and able to communicate in a clear, positive fashion with clients and staff
- Proficiency with database management software and on-line search tools required
- Must be able to read, write, and speak fluent English. Multi-lingual skills advantageous – with priority placed on Arabic
- Certification and/or Degree in logistics and/or supply-chain management preferred
- Certification in project management preferred
- 5-8 years of experience leading complex on-site emergency response projects and/or programs
- Prior work experience in a non-governmental organization (NGO), government agency, or private company of progressive program management experience in humanitarian assistance or related industry experience in a relevant technical area
- Experience developing, resourcing and leading large budget, complex projects spanning multiple technical specialties
- Experience implementing programs for the USAID Office of U.S. Foreign Disaster Assistance (OFDA) and UN donors required
- Experience establishing startup operations/projects in new countries preferred
- Diverse geographical work experience required
** Or an equivalent combination of relevant education and/or experience sufficient to successfully perform the key responsibilities of the job.
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