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Service Desk Intern

This job is no longer available

Durham, NC, USA
Internship

Provides entry level support of desktop and multi-user operating systems, hardware and software, including installation, configuration, maintenance, and support of infrastructure, software and network systems.  In addition, the successful candidate will serve as a Service Desk resource on special projects.

Areas of Responsibility: 
  • Provides technical support in the implementation and maintenance of electronic communication and information systems.
  • Provide support of Microsoft office programs and other software programs.
  • Ability to analyze and interpret data and prepare reports.
  • Inventory equipment for asset management
  • Perform other duties as assigned.
  • Under close supervision, an intern will perform entry level professional duties of moderate difficulty providing the opportunity for professional training in various functional areas throughout the company. 
Educational Background: 
Associate’s Degree or its International Equivalent, working toward Bachelor's Degree in Information Technology related field.
Skills/Experience: 
  • Requires intern to have at least 2 yrs. of college experience.
  • Basic working knowledge of fundamental concepts, practices and procedures with information systems.
  • Excellent oral and written communication skills.
  • Ability to perform basic Project Management responsibilities.
  • Ability to manage high volume work flow with minimal supervision.
  • Ability to manage small projects and daily activities.
  • Demonstrated problem solving and organizational skills.
  • Articulate, professional and able to communicate in a clear, positive manner with clients and staff.
  • Must be able to read, write and speak fluent English
Additional Information: 

Position is part-time, 3 days/week, 8 hours/day for a total of 24 hours/week. Pay - $15/hr

Organization Info

Fhi 360

Overview
Headquarters: 
Washington, DC, United States
Annual Budget : 
More than $500M
Founded: 
1974
About Us
Mission: 

To improve lives in lasting ways by advancing integrated, locally driven solutions for human development.

Why Work For Us?: 

We Believe…

…the key to improving the lives of the world's most vulnerable people lies in generating, sharing, and applying knowledge.

…sustainability comes from improving the capacity of individuals and countries to address their needs.

…in partnerships with governments, civil society organizations, the private sector, and communities.

…in approaches that address human needs as a whole

Connect With Us

Listing Stats

Post Date: 
Nov 19 2018
Active Until: 
Dec 19 2018
Hiring Organization: 
Fhi 360
industry: 
Nonprofit