FHI 360’s Crisis Response Department is seeking a Logistics Coordinator responsible for, and accountable for, the delivery of all logistics related activities in accordance with the organization’s logistics policies and procedures for FHI 360’s Ebola response efforts in North Kivu and Ituri provinces of the Democratic Republic of the Congo. Establishes all operational aspects to support project delivery in resource-scarce and highly insecure environments. Leads operational country-assessments, including supply chain management, purchasing, facilities, and fleet management. Serve as the procurement specialist and will be responsible for developing and standardizing operations processes and systems in accordance with home office guidance and directives. Collaborates with colleagues across departments to identify system needs, process bottlenecks, and to develop unique solutions to enable more timely, efficient, and accountable operations. Support preparedness planning across country programs, developing instructional material, facilitating training, and mentoring staff.
Based in Butembo, this duty station has been designated as high risk or extreme risk and poses a heightened risk or direct threat to personal safety. Applicants should research this location and the associated risks before submitting an application.
- Develop standard protocols for essential logistic processes, including procurement requisition, warehouse management, and commodity dispatch. Special emphasis to be placed on establishing international and in-country pharmaceutical and medical equipment supply-chains, including importation, handling, and dispatch to field.
- Identify, establish, and manage facilities in emergencies, including office, residence, warehousing, and other critical infrastructure.
- Determine transportation requirements, secure transportation assets, and manage fleet allocation, including fuel, maintenance, and driver pool.
- Establish and maintain asset and inventory registry in Headquarter (HQ) and the field, including equipment allocation & maintenance, and dispose of assets in accordance with donor regulations.
- Ensure logistic and procurement activities are properly documented and fully adhere to United States Government (USG) export compliance as well as destination country importation & customs regulations and relevant protocols.
- Collaborate with HQ support departments to identify operations and administration process bottlenecks, and develop solutions appropriate for operations.
- Determine field operating costs allocated to logistics and procurement, including expense forecast and pipeline analysis.
- Identify staffing requirements and supervise logistics personnel while on deployment.
- Act as security focal point as required, including management of staff safety and movement protocols, management of 3rd party security providers, and development of security standard operating procedures for crisis operations.
Problem Solving & Impact:
- Works on problems of diverse scope that require analysis or interpretation of various factors.
- Exercises judgment within selecting methods and techniques to determine appropriate action.
- Builds productive working relationships with internal and external staff.
- Decision may affect a work unit or area within a department.
- Has no supervisory responsibility. Provides technical supervision to field-based logistics and procurement officers.
- Receives methods and procedures on new projects and assignments.
- May provide guidance to other lower level personnel.
- Typically reports to an Associate Director or Director.
- In-depth knowledge of humanitarian procurement, budgeting, and supply chain management best practices.
- Working proficiency with relevant USAID/OFDA policies and regulations.
- Working knowledge of managing security protocols for both staff and supplies.
- Capable negotiator, with significant and geographically varied experience establishing contracts, managing vendors, and ensuring products/services are delivered per specifications.
- Knowledge of international donor procurement regulations and United Nations (UN) coordination experience essential; expertise with fraud detection and investigation techniques necessary.
- Excellent verbal and written English skills required.
- May work in insecure locations with minimal infrastructure or amenities.
- Must be able to read, write, and speak fluent English. French fluency considered a strong advantage.
- Certification and/or Degree in logistics and/or supply-chain management preferred.
- Typically requires 5-8 experience managing logistics & operations in emergencies.
- Experience establishing startup operations/projects in new countries preferred.
- Proficiency with database management software and on-line search tools required.
- Has sensitivity to cultural diversity and understanding of the political, contextual, and ethical issues in assigned areas.
- Articulate and professional and able to communicate in a clear, positive fashion with clients and staff.
- Prior work experience in a non-governmental organization (NGO), government agency, or private company of progressive program management experience in humanitarian assistance or related industry experience in a relevant technical area.
Typical Physical Demands:
- Typical office environment.
- Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard.
- Ability to sit and stand for extended periods of time.
- Ability to lift 5-50 lbs.
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